Operations Office Administrator
Company: Race Telecommunications LLC
Location: Yuba City
Posted on: October 2, 2024
Job Description:
Job Title: Operations Office AdministratorClassification:
Full-Time, Non-Exempt, At-WillReports to: Operations Administration
ManagerDepartment: Operations Location: Onsite: Yuba City or Chico,
CA with 30% travel required. Location Status: Work will be
primarily performed onsite in our office. Occasional travel to and
work from other Race offices or other off-site locations may be
required. Beware of scams that target job seekers. Race
Communications will never provide a job offer without a
comprehensive interview process (including in-person or secure
video conferencing), request sensitive information through unsecure
platforms such as email or text messaging, require candidates to
pay fees, or pressure candidates to act without careful
consideration. You can get more information about Race
Communications at Race.com or contact our recruiting team directly.
About Us: As the leading provider of 10G fiber internet in
California, Race Communications is a company built by the needs of
the communities that we serve. In collaboration with the California
Public Utilities Commission and many non-profit community advocacy
groups, we build next-generation fiber infrastructure where others
won't, serving over 30 communities across the state.Working for
Race means being dedicated to bringing cutting-edge fiber internet
to rural and urban communities, providing opportunities, enhancing
technology, and enabling access for generations to come. Summary:
The Operations Office Administrator supports the daily functions of
the Operations department by performing a variety of administrative
tasks to ensure smooth and efficient office operations. This role
includes coordinating communications, managing office supplies,
assisting with scheduling, handling various clerical duties, and
managing events. Additionally, the Administrator will assist with
data entry and analysis, providing key insights for
operations-related projects and maintaining accurate documentation.
As part of the role, the Administrator will be required to travel
up to 10% of the time to other Race Communications offices to
provide on-site support as needed. This individual should be able
to communicate and work effectively with external service
representatives and internal team members who possess a wide
variety of backgrounds, personalities, and communication skills.
This individual should be able to work effectively in a dynamic,
fast-paced, and evolving environment while maintaining a productive
professional demeanor. This individual must be capable of working
independently, as well as collaboratively with other Race team
members across teams and levels of our organization. Qualifications
and Experience:
- Eligibility for US Employment without sponsorship
- Minimum of 21 years of age
- High School Diploma or GED or equivalent combination of
education and experience is required
- A valid driver's license, subject to successful verification
through a DMV check, is mandatory
- Willingness and ability to travel to other Race Communications
offices as required
- Experience with coordinating travel arrangements and providing
on-site support is preferred
- Experience with supporting onboarding and coordinating new hire
activities
- Experience with inventory management preferred
- Experience in coordinating events, both internal and external,
managing logistics, and executing event planning tasks efficiently
required
- Experience with data entry and analysis, with attention to
detail and accuracy in maintaining data integrity required
- Proficiency in using spreadsheet software (e.g., Microsoft
Excel, Google Sheets) and other data management tools for effective
data tracking and reporting required
- The ability to effectively communicate in English, including
speaking, reading, writing, and comprehension, as necessary for
effective job performance and workplace communication
- Proficiency in Spanish Language desirable
Skills:
- Proficient use of MS Office applications including Teams, Word,
Excel, and PowerPoint; teleconferencing applications
- Functional use of common office equipment, computers, and
office software
- Strong time management skills, with the ability to manage
priorities and workflow
- Commitment to accuracy and high standards for quality of work,
particularly in data entry and analysis, ensuring data integrity
and precision
- Ability to gather, analyze, and present data in clear,
actionable formats using spreadsheets and other data analysis
tools
- Ability to work with all levels of team members and
management
- Excellent problem resolution and customer service skills
- Ability to deal effectively with a diversity of individuals at
all organizational levels
- Strong organizational skills that reflect ability to perform
and prioritize multiple tasks seamlessly with excellent attention
to detail
- Excellent verbal and written communication skills
- Ability to work on complex projects with general direction and
minimal guidance
- Versatility, flexibility, and willingness to work within
constantly changing priorities with a sense of urgency
- Good judgement with the ability to make timely and sound
decisions
- Highly resourceful team-player, with the ability to also be
extremely effective independently
- Ability to effectively present information and respond to
questions Essential Duties and Responsibilities: Administrative
Support
- Manages day-to-day administrative functions of the Operations
department, including handling correspondence, scheduling meetings,
and maintaining office supplies
- Assists with the preparation and distribution of reports,
documents, and presentations for the Operations team
- Maintains accurate records and documentation related to
operations, including filing, data entry, and record keeping
- Handles other administrative duties as assigned by the
Operations Administration Manager
- Acts as a liaison between the Operations department and other
departments to facilitate communication and collaboration
- Ensures compliance with company policies and procedures in all
administrative tasks and travel-related activities Onboarding
Coordination and New Hire Facilitation:
- Coordinates and prepares new employee's workspace, including
office supplies and necessary equipment
- Coordinates with IT and ensures the required software is set up
and available prior to the onboarding date
- Manages access control by assigning appropriate system access,
creating badges, and distributing keys, parking permits, or
building access cards on/before the onboarding date
- Verifies the new hire has access to all common areas and
facilities
- Provides an office tour, highlighting break areas, meeting
rooms, and emergency exits
- Introduces the new hire to their immediate colleagues and
teams
- Presents general office policies, such as dress code and office
etiquette
- Guides the new hire through office systems, including printers,
coffee machines, and meeting room booking tools
- Coordinates with Training and Development Specialist and
ensures the completion of all onboarding tasks and training,
including Race University and ADP courses
- Distributes new hire packets and verifies all required
onboarding documents have been received
- Familiarizes themselves with new hire agendas to assist with
any scheduling inquiries and changes ensuring lunches and breaks at
the appropriate times
- Facilitates onsite new hire training, ensuring timely
completion in alignment with the onboarding schedule
- Assists new hires with submitting expense reports and provide
guidance on using Concur
- Serves as a liaison between the new hire, onboarding teams, and
HR
- Manages guests, new hires, and contractor badge access
Internal Events Coordination and Execution:
- Plans, organizes, and executes internal events such as team
meetings, workshops, company-wide celebrations, ensuring all
logistical details are managed effectively
- Supports budget management, tracks expenses, and ensures events
are executed within financial guidelines
- Sets up and breaks down event spaces, including arranging
seating, audio-visual equipment, and other necessary materials
- Manages vendor relationships, coordinates caterers and venues
to secure services and space for internal events ensuring set up
and break down
- Provides on-site support during events, addressing any issues
that arise and ensuring smooth execution
- Works closely with ICC specialist to streamline company-wide
communication Travel Coordination
- Coordinates travel arrangements and itineraries for Operations
staff, ensuring cost-effectiveness and adherence to company travel
policies
- Provides on-site administrative support during visits to other
Race Communications offices, which may include office setup,
coordination of local resources, and supporting office staff
Project Support:
- Supports operations-related projects by coordinating
activities, tracking progress, and ensuring timely completion of
tasks
- Maintains inventory for Race's online store ensuring products
are accurately stocked, tracked, and replenished as needed
- Manages the procurement and distribution of office supplies
across various Race locations, ensuring each office is adequately
stocked with necessary materials and supplies
- Coordinates deliveries and manages the associated budget to
ensure timely receipt of goods and cost-effective purchasing
decisions Other duties as necessary may include but are not limited
to:
- Follows operations team procedures and guidelines, along with
policies outlined in the Race Communications Employee Handbook
- Successfully complete assigned training and examinations, as
well as participate in ongoing performance and development reviews,
and goal setting
- Be available to participate in internal or external meetings,
special functions, and professional development opportunities
- Cross-train and share knowledge with other team members
- Support routine tasks
- Maintain a professional appearance, hygiene, and demeanorAs
Part of Our Team, You Will Enjoy:
- 100% Employer-paid medical, dental, vision, and life for all
our employees
- 401 (k) with 100% Employer-matched up to 4% of your annual
income
- Generous paid time off including sick, vacation, holiday and
birthday pay
- Company provided equipment including uniforms, safety, tools,
vehicle, and tech
- Free Race TV, highspeed internet, cable, and phone service
where available
- Working as part of our diverse team that fosters a culture of
appreciation and collaboration, where every member is valued as an
integral part of our success All offers of employment are
contingent until all pre-employment requirements are met. These
requirements, which vary by position, may include drug and
background screenings as well as Motor Vehicle and DOT related
screening and reporting requirements. Race will consider qualified
job applicants with arrest and conviction records for employment.
All new employees will participate in the mandatory 'Speedway to
Success' (Speedway) orientation at one our offices located in
either Chico, Farmersville, Lancaster, North Palm Springs, Phelan,
Pleasant Hill, San Francisco, Tehachapi, and Yuba City, CA. The
duration of the Speedway program spans from 1-3 weeks, depending on
the position. During Speedway the schedule will vary; you may not
work full 8-hour days and there may be off days. Applicants further
than 50 miles from these training locations will be provided with
necessary travel accommodations as part of the onboarding process.
Applicants 50 miles or less from these locations will be considered
regular commute. For those working remotely, virtual attendance
will depend on position requirements. Further details will be
provided to you during the interview process, and before your start
date. Race Communications is an equal opportunity employer who
welcomes applications from individuals (with or without reasonable
accommodation), with the skills, experience, and dedication to
excel in their roles without regard to race, religion, color,
sex/gender (including pregnancy, childbirth, breastfeeding, or
related medical conditions), sex stereotype, gender identity/gender
expression and sexual orientation, national origin, ancestry,
physical or mental disability, medical condition, genetic
information/characteristics, marital status/registered domestic
partner status, age, sexual orientation, reproductive health
decision-making, military or veteran status or any other basis
protected by federal, state, or local law, ordinance, or
regulation. Reasonable accommodation(s) for qualified individuals
with disabilities are available as part of the application and
interview processes. If accommodations are needed during the
application or interview process, or workplace accommodations are
required after a job offer is made, please contact
recruiting@race.com to initiate the interactive process. Updated:
09/2024
Compensation details: 19-21 Hourly Wage
PI233f2e12e68e-37248-35549772
Keywords: Race Telecommunications LLC, Petaluma , Operations Office Administrator, Administration, Clerical , Yuba City, California
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